Shipping policy

Shipping Policy – Natureva

At Natureva, we strive to ensure a seamless and efficient shipping experience for all our customers. Please review our shipping policy below:

Processing Time

• Orders are processed using Amazon Multi-Channel Fulfillment (MCF) within the same hour after payment confirmation.

Shipping Time & Rates

We offer free standard shipping on orders over $100.

• Standard Shipping (2-8 business days)

Please note that delivery times may vary depending on your location and carrier delays.

International Shipping

• We currently only ship to Canada and Australia. Shipping rates and delivery times vary by country.
  

Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with tracking details.
• You can track your order via the carrier’s website or through your Natureva account.

Lost or Delayed Packages

• If your package is lost or significantly delayed, please contact our support team at hello@naturevahome.com
• We will work with the carrier to resolve the issue as quickly as possible.

Order Changes & Cancellations

• Orders cannot be modified or canceled once placed, as they are processed immediately and cannot be changed.

For any further shipping inquiries, feel free to reach out to us at hello@naturevahome.com

Thank you for choosing Natureva! 🚚✨