
Care & Cleaning
Natureva products are made from natural materials that work best with simple, gentle care. Whether you have a diatomite stone bath mat, dish mat, sink caddy, or bamboo cotton towels, a few easy habits will keep everything performing at its best for years. This guide covers everything you need to know about caring for diatomite stone and bamboo cotton.
How to Care for Diatomite Stone Products
All Natureva diatomite stone products — including bath mats, dish mats, sink caddies, faucet mats, drink coasters, plant saucers, and pet mats — follow the same care routine. Diatomite is a naturally porous material that absorbs and evaporates moisture through millions of microscopic pores. Keeping those pores clear is the key to long-lasting performance.
Weekly Cleaning
Wipe your product weekly with a soft cloth dampened with a 1:1 white vinegar and water mixture. This removes surface dust, soap residue, body oils, and mineral deposits without leaving anything behind. The vinegar evaporates completely clean, which is exactly what a porous material like diatomite needs.
If you regularly use body oils, coloured soaps, or heavy moisturisers, consider wiping twice a week to prevent buildup.
Avoid: coloured soaps, scented cleaners, harsh chemicals, bleach, fabric softener, essential oils, and anything oil-based. These can stain the stone or permanently clog the pores. Never put diatomite products in the dishwasher or washing machine.
Removing Stains from Diatomite
Diatomite is porous by nature, which allows it to absorb moisture quickly, but that also means darker liquids or grime can leave marks. Work through these steps in order, starting with the gentlest approach:
The dishwashing liquid must be clear and non-coloured. Coloured or dyed products can leave pigment in the pores, creating new stains while you're trying to remove old ones. Always treat stains as soon as you notice them — the sooner you act, the easier they are to remove.
Dealing with Saturation & Restoring Absorption
While diatomite dries fast, heavy or repeated moisture exposure can saturate it over time. If your product starts to look darker or takes longer to dry:
Proper airflow is key. Ensure your product is slightly elevated or placed on its non-slip pad to promote ventilation underneath.
Restoring Absorption with the Sanding Tool
Over time, the top layer of your diatomite product may become less absorbent as the porous surface gets clogged with dirt, oils, or minerals from water. This is completely normal and easy to fix.
Most products need sanding every 3 to 6 months depending on usage. Don't press too hard — gentle pressure works better and protects engraved patterns like Tide, Arch, Rain, and Flow.
Learn more about the science behind diatomite on our How It Works page.
How to Care for Bamboo Cotton Towels
Our Bamboo Cotton Towels and Bath Sheets are soft straight out of the box, but they genuinely level up after the first wash.
The First Wash
The fibres fully open up in that first wash and tumble dry. Your towels will come out noticeably plumper and fluffier — almost double the volume. Wash on a gentle cycle at 40°C with similar colours, then tumble dry on low heat.
Ongoing Care
Wash at 40°C with similar colours and tumble dry on low heat. Skip the fabric softener and dryer sheets — they coat the fibres and gradually kill absorbency over time.
No Dryer? No Problem
Give them a good shake after washing to loosen the fibres. Hang to dry fully, then shake again once dry to bring the fluffiness back.
What to Expect
You might notice a small amount of lint in the first few washes. This is completely normal with natural bamboo cotton fibres and settles down quickly. If a loose thread shows up, just trim it with scissors — don't pull it.
Diatomaceous earth (or diatomite) is a naturally occurring, highly porous material made from fossilised algae. It's what gives Natureva products their unique ability to absorb and evaporate moisture in seconds — without chemicals or synthetic materials. Learn more in our complete guide to diatomite or see it in action on our How It Works page.
Wipe weekly with a soft cloth and a vinegar-water solution. If you use body oils, coloured soaps, or heavy moisturisers, wipe twice a week. This keeps the pores clear and your product looking fresh for years.
We recommend avoiding coloured or chemical cleaners, as they may stain or damage the surface. Stick to a natural vinegar–water mixture or mild, colourless dish soap if needed.
Diatomite stone is naturally mould-resistant because it dries so quickly. However, prolonged moisture exposure — especially on lighter colours like Chalk or Slate — can lead to mould spots if left unchecked. If mould appears, act quickly: fully dry your product and follow the stain removal steps. Regular care and proper airflow will prevent this.
If water sits on the surface for more than a few seconds instead of soaking in immediately, it's time to sand. Most products need this every 3 to 6 months depending on how frequently they're used.
Natureva products are best suited for indoor use. Prolonged sun exposure can cause warping or discolouration over time, especially when wet. Always dry your product in a shaded, well-ventilated spot.
Yes, all Natureva diatomite stone products include a P320 grit sanding tool for easy maintenance. If yours is missing or you need a replacement, reach out via our contact page.
Yes, it’s completely normal! The powder or small spots you notice are a natural result of the diatomaceous earth material. These minor variations, including white dots, are part of their unique character and do not affect their performance. To get started, wipe clean with a damp cloth, then let it air dry. If any powder remains, gently scrub the surface under running water using a sponge and a clear, non-coloured dishwashing liquid, then rinse thoroughly.
The diatomite care instructions apply to all Natureva stone products: stone bath mats, dish mats, sink caddies, faucet mats, drink coasters, plant saucers, and pet mats. The bamboo care instructions apply to our Bamboo Cotton Towel Sets and Bath Sheets.